Be Engaging

Diamonds are a girl’s best friend, or so it’s been said; but in this busy workaday world other engagements are welcome as well. For example, even in a frenzied atmosphere you can sense, when speaking with someone on the telephone, that they are interested in what you’re saying, and quite possibly interesting as well! 

Telephone etiquette is almost a lost art when everyone is moving at breakneck speed, however, it’s important to remember that the voice at the other end of the line is a real person, so be engaging.

You might just make their day!